FAQs

How do I book a photoshoot or videography session?

Booking with Muse Flash is simple! Contact us via our website, email, or WhatsApp to discuss your vision. We’ll guide you through the process, confirm availability, and finalize your session details.

What is included in your photography and videography packages?

Our packages vary based on the type of shoot, but they typically include a set number of edited images or a time-specific reel (eg: 45 seconds). You can also get exclusive optional add-ons like behind-the-scenes content or a short visual clip. Let us know what you need, and we’ll tailor a package for you!

How long does it take to receive my final photos/videos?

Delivery times depend on the type of shoot, but typically:

No more than 3 business days for shorter shoots. For bigger events like weddings / corporate events, it can take up to 5 - 7 business days to receive the final content.

Need it sooner? Let us know, and we’ll try to accommodate rush requests!

Where do you shoot? Do you have a studio?

We offer both on-location and studio shoots! Whether you want an outdoor session, a home setting, or a fully controlled studio environment, we’ll make it happen. Let’s create the perfect backdrop for your vision.

Do you only shoot in Johannesburg (JHB) ?

While majority of our shoots are in Johannesburg, we are open to travel* as we offer our services across the entirety of Gauteng as well as other surrounding provinces.

*Standard transportation costs apply for all shoots.